The Personal Safety and Conflict Management kit Contains:

• Kit instructions
• Personal Safety & Conflict Management Training Videos - on USB
• Staff Training Quiz - 1 x Pad
• Staff Training Quiz Answer Sheet - x 1
• Play your ACEs Toolkit A5 Booklet – x2

• Post Incident Duty/Store Manager Instructions sheet - x 1
• Description of Suspects & Offenders – 1 x Pad
• Customer List – 1 x Pad

Posters:

• Personal Safety (TRIUMPH) – x 1
• Play your ACEs – x 2
• Dealing with Potential Thieves’ Safely -x 1
• What to say to Manage Conflict – x 2