The Rising Need for Safety Training in Public-Facing Roles

Date: 2 Jul 2024

The Rising Need for Safety Training in Public-Facing Roles

In today's environment, those in public-facing roles are facing increasing risks. Retail crime has more than doubled, with a significant rise in angry, violent, and aggressive offenders. This alarming trend can be attributed to three main factors: organised crime, addiction, and the quest for notoriety on social media.

The impact of this rise in crime is starkly evident in the supermarket sector. In the first quarter of this year alone, incidents have surged by 56% compared to February-April 2023, and more than doubled (up 116%) compared to the same period in 2022. These statistics highlight the urgent need for effective safety training to protect those who interact with the public daily.

At RISQ, we understand that everyone has faced unsettling, if not frightening, situations involving other people. Our training programs are designed to equip you with the confidence and skills needed to manage these situations safely. We offer customised programs tailored to your specific role and environment, whether through face-to-face sessions, online Zoom or Teams meetings, or video-based inductions and live roleplay scenarios.

Don't wait until an incident happens. Take proactive steps to ensure your safety and the safety of your team. Learn more about our customised training programs and how we can help you manage public interactions safely and effectively.

Contact Us Today!