At its core, this course protects your staff and customers. It trains your team to be part of a layered security presence and it works for both customer-facing and back-of-house staff.
It gives your team the confidence and capability to use behaviour detection and situation awareness to detect, deter and stop criminal activity in or around your workplace and evaluate any associated risk.
Other benefits include reduced product loss, theft and less anti-social behaviour.
We discuss and train key skills including:
- Observation
- Casual conversation
- Direct conversation
- Response evaluation
It is used by teams working in retail environments, hospitals, shopping centres, airports, transport hubs, sporting events, licensed premises and public places.
A summary of our training courses by delivery method
| Face to Face | Remote Online | Custom Video | Self-Led Online | |
|---|---|---|---|---|
| Personal Safety & Conflict Management Training | ||||
| Robbery Prevention and Safety Skills Training | ||||
| Workplace Resilience and Wellbeing | ||||
| Behavioural Awareness Training | ||||
| Retail Security Response | ||||
| Introduction Security Risk Management |