Training To Support Your Employees
If your employees interact with customers or the public, either at your place of work or on the road, you need to support them.
Many factors have compounded the risks associated with conflict and managing difficult situations in workplaces in recent times. These include societal changes, cost of living hardship and drug trends.
Our interactive and engaging courses deliver essential skills for team members in any organisation to build their confidence in handling difficult situations.
A well-balanced combination of direct presentation, group activities, feedback and skills practice are used to maximise retention and learning. All sessions are supported with comprehensive resource packs.
